The discussion question for Module 3.1 is two-fold.
In an economic downturn where businesses must always have to perform at their best merely to survive, businesses have to look for ways to streamline operations to compete in the global marketplace reducing cost and having productivity as well. Most growing companies are in the bid of improving internal and external communications and stimulating their business through video and web conferencing. Interestingly, this technology is making a real positive impact on the users who can now communicate over the internet.
Although video and web conferencing has existed since the Mid-90, internet security advancements and broadband technology have made it possible to use web conferencing solutions (Spielman, & Winfeld, 2003). Additionally, companies that have invested in these technologies have realized profits from both international and domestic flights; therefore if groups adapted embraced these techniques, they would benefit significantly from them. Web conferencing purely involves communication over the network such that one does not have to travel to convey specific information either to a group of people or individuals. It makes it possible to conduct live meetings where the meeting is displayed on computer screens and an audio is simultaneously delivered over the network as well.
Apparently, there are various strategic benefits of these technologies. Companies will communicate with their vendors wherever they are without having to cater for their transport and they, therefore, get in touch without necessarily having to meet in person. It saves the companies time and transport fee. Since there is no movement, communication is improved. Consequently, video conferencing will make business travel extinct and therefore improve their bottom line and end up investing the money in more productive areas other than transport, accommodation during traffic and any other thing that comes along with transportation (Winston, 2009).
In the business world communication is one of the vital parts of life which is very essential. Effectively connecting with the relevant people to achieve progress in a company is the main goal of it. Mobile devices provided a whole new platform through which effective communication and connection are achieved. They have broken the barriers of space, offering the ability to communicate whenever needs rises and easily (Gasser, 2011).
A modern way of conducting business is becoming increasingly mobile creating an ‘always- connected’ or ‘always on society’ which has both positive and negative impacts. Mobiles make it possible for you to work away from your desk and can provide the immediate information you need. It allows one to win trust from the customers since they prove reliable to the customers for always been available. Been available always also provides communication between a company and its vendors which is very important for the progress of the company.
Ultimately, we have to reflect on how people use digital technologies and the impact caused by been available always. One of the significant effects of been available always if manipulation by people with the intention for selfish gains at the expense of the person who is still on. A good example is making of orders that may not be required or just calling in for the sake. It affects the ability to make appropriate and informed decisions which could be influenced by technology due to other engagement caused by engagements which will not benefit the company in any way (Hais, 2011).
Mobiles have made it easier for customers to quickly access services from their providers through the application and other methods technologies which may require the provider to be always available to respond to the customers’ demands effectively.
Spielman, S., & Winfeld, L. (2003). The Web conferencing book: Understand the technology, choose the right vendors, software, and equipment, start saving time and money today!. New York: AMACOM.
Winston, A. S. (2009). Green recovery: Get lean, get smart, and emerge from the downturn on top.
Gasser, U. (2011). Born digital: Understanding the first generation of digital natives. Readhowyouwant.com Ltd.
Winograd, M., & Hais, M. D. (2011). Millennial momentum: How a new generation is remaking America. New Brunswick, N.J: Rutgers University Press